Analysis Of Rockhampton Plaza Hotel Tourism Essay

Analysis Of Rockhampton Plaza Hotel Tourism Essay Executive Summary With the increase in concerns about the quality and effectiveness of service strategy using its marketing activities, this business report will try to analyze the Rockhampton Plaza Hotels marketing strategies using 7Ps Model. We have first discussed the background of Rockhampton Plaza Hotel and the personal experience in the service encounter in Rockhampton Plaza Hotel. After that, we have done 7Ps analysis for Rockhampton Plaza Hotel by outlining the service product, promotion, place, pricing, people, processes and physical evidence critically. We also have done discussions which are based on relevant personal experience, applicable theoretical frameworks, and academicresearchers from academicians. Based on these discussions coming from the 7 Ps analysis for Rockhampton Plaza Hotel, we have tried to derive recommendations in four areas namely, price, people, promotion and physical evidence. The recommendations which have derived are:- 1) Pricing strategies of Rockhampton Plaza Hotel should be more logical as well as flexible and a generic strategy should be formulated and a pricing strategy based on time of the day should be set up 2) Promotional strategy of Rockhampton Plaza Hotel should be more contemporary so they should develop them more futuristic and develop B2b sales channel so that corporate bookings can be increased. 3) People strategy of Rockhampton Plaza Hotel needs to be more efficient and effective and recommendations are being done so that a broad range of trainings should be done. Employee focus should be increased within Rockhampton Plaza Hotel by both monetary as well as in reward and recognitions 4) Physical Evidence strategy should be done so as to make the interiors as well as exteriors more contemporary as well as appealing. Contents Introduction Service as a product is very much different from any tangible product. This uniqueness also makes marketing of services very much different for service product when compared to tangible products. When we compare 7Ps marketing mix of service product with 4Ps for tangible products which contains product, price, place, people, Promotions processes and physical evidence (Beaver Harris 2010, pp.109-19). In this business report, Rockhampton Plaza Hotel, which is a famous hotel in Queensland, Australia is chosen for being analyzed using 7Ps marketing mix model. The selection of Rockhampton Plaza Hotel is important because of multiple reasons namely, Rockhampton Plaza Hotel as a service provider which gives all kinds of hospitality services like accommodation, entertainment etc. ; secondly, since, it is a famous hotel sufficient information can be found for Rockhampton Plaza Hotel using both secondary and primary sources about its business, services, operations as well as management practices; lastly, personal experiences have also taken place in Rockhampton Plaza Hotel of availing multiple services which will make the analysis more easy and convenient based on those personal experience. Using the above information, this business report will try and use this 7 P marketing mix analysis as a tool to analyses Rockhampton Plaza Hotel practices and offer possible features of advice for Rock hampton Plaza Hotel. This business report has been built upon brief history and background of Rockhampton Plaza Hotel and personal experiences availed in Rockhampton Plaza Hotel. Then, we have conducted 7 P marketing analysis using different resources. Finally, recommendations are being made on multiple parameters of this 7 P marketing mix which is applied on Rockhampton Plaza Hotel (Blankson Stokes 2007, pp.49-61). Background ofRockhampton Plaza Hotel The background of Rockhampton plaza hotel will be discussed on this section as well as personal experiences of known people in this hotel. Rockhampton Plaza Hotel is a 6 story hotel which has restaurant, bar, party facilities which are near Central Park and St  Josephs Cathedral. It has earned local fame and respect due to its service and hospitality on offer. This Hotel is big in size and offers multiple hospitality services for customers in a bouquet. It is a six stored hotel and average occupancy is approximate 75% (Rockhampton Plaza Hotel 2012). Personal Experiences Our experience of staying in Rockhampton Plaza Hotel has been amazing. The first image of this hotel has been comfortable to live as well as giving quality of services which was very convenient as well as quick. Rockhampton Plaza Hotel offers diversified services and also consults tourists about the city and where to visit. Our personal experience is very good and the experience and attitude will help in making this business report based on 7Ps Marketing Mix model. 7Ps analysis for Rockhampton Plaza Hotel The 7 P analysis for Rockhampton Plaza Hotel includes the analysis of 7Ps of marketing mix, namely, Product, price, promotion, place, people, processes and physical evidence which are explained in the following sections- Analysis of Service Product Parameter It has been analyzed that service products of hospitality industry is very similar in nature, in which products and services which can be offered to customers so that Rockhampton Plaza Hotel can satisfy their wants like those of eating, entertainment, hosting, and other needs in their busy routines. For service product of hotels, which is an important part of hospitality industry contains diversified service portfolio for customers whichthey might not find with any other service providers when they get one quality service provider. This is an easily recognizable trend for hospitality industry in which global standards are being set for service delivery. For assessing the overall quality of hotels, diversification of services is highly needed (Brooksbank, Kirby Taylor 2009, pp.292-306). Based on these points and attaching the service product part of the hotel, the service which are being given by hotels fall in 3 different types:- 1) Accommodation services- Accommodation is the main business source of Rockhampton Plaza Hotel. Rockhampton Plaza Hotel serves its customers with a range of services like reservation, valet parking, luggage movement, room service, laundry as well as other value added services. 2) Entertainment Services-The Customer needs multiple services in Entertainment range which can be found in Rockhampton Plaza Hotel. Here, customers can do other exercises like gym, swimming, playing indoor sports like Table tennis, Snooker and Squash. Customers can also enjoy Karaoke Nights as well as drinking in the bar or pub. They can also enjoy the coffee cup in cafeteria adjoining the restaurant. Rockhampton Plaza Hotel also gives various in room options to its customers like TV viewing, internet access using own smart devices or rent them for personal usage on Rockhampton Plaza Hotel. 3) Fine Dining as well as shopping services There are multiple fine dining restaurants present in Rockhampton Plaza Hotel where customers can enjoy multiple cuisine foods like Chinese, spicy, Traditional, continental, Korean as well as sea foods. Customers can also buy necessary items like packaged foods, edible drinks as well as other needed items from small market present in Rockhampton Plaza Hotel (Rockhampton Plaza Hotel 2012). Service Pricing Parameter Analysis In Hospitality Industry, Price is always not the decisive reason for customers to make their choice. They play definitely an important part which is taken in consideration by customers before taking any final decision. For hotels, pricing strategy is very complicated issue in itself and needs lots of deliberations before being finalized (Chain 2010, pp.8-51). This is because, it is difficult to take in consideration all the input received by customers in terms of feedback for all the diversified services Rockhampton Plaza Hotel offers. Also, since, most of the customers Rockhampton Plaza Hotel gets are either from touring agencies or booking websites, Rockhampton Plaza Hotel doesnt has the necessary bargaining power with its customer base which are essentially very big in size. We always need categorization for pricing strategies in service industry (Consuegra, MolinaEsteban 2007). When we take this analysis in consideration, Rockhampton Plaza Hotel needs categorization of their pric ing strategies. In terms of prices they should categories them for individual customers as well as for booking agents / Websites as well as group travellers. 1) For individual customers, the standard room costs individual 350 AUD per day and reservation 20 days ahead would mean 10% discount on this price. Also, the standard room will be priced for 100 AUD for six hours in day when it isoffered to those who need forrelaxation. Other detailed prices for service are- 2) Entertainment services Services rate for Rockhampton Plaza Hotel is on higher side when compared with other peers by approximate 10-20%. When we take swimming pool and gym services for example.Usually the average price for 1 hour swimming pool charges is 100 AUD in this hotel and gym is of 50 AUD. 3) Food services Food Prices are same with those of restaurants which are self-operated in this hotel. However, if we use the room service, then extra charges will be applicable as per the timing of the call. For travel agents, Hotels give discounts to them which is dependent on the volume of customers in the long term contract or for one off destination. Normally, In Queensland, for a travel group which is lower than 15 people a 15% rebate is offered by hotel. If it is more than 15, then 25% discount is offered along with other bouquet of free services. Some hotels offer entertainment rebates, some do not (Deng and Dart, 2009, pp.725-42). Analysis of Promotion Parameter Promotional strategy for service industry is focused on achievement of two objectives- to get new customer to visit and use services, and to retain customers which are old by giving them loyalty programs. In terms of hospitality industry, they use a mix of promotional strategies which include advertising, word of mouth, referral programs as well as loyalty programs for their present customers. There are also discounts for referrals as well as special offers on off seasons where occupancy rate is very low (Booms Bitner 1981). When we see above activities and attach them with Rockhampton Plaza Hotel workings, the promotional activities can be classified in following way- 1) Advertising- Rockhampton Plaza Hotel uses different mediums for advertising, namely, printed advertisements in newspapers, magazines as well as in travelling journals along with circulating catalogues at leading travel agents offices. 2) Word of Mouth Strategy Rockhampton Plaza Hotel focuses more on word of mouth strategy for acquiring customers which is thetraditional practice in hospitality industry. You can find pamphlets and slogans everywhere in the hotel, enticing customers to tell to their peers, friends and relatives about Rockhampton Plaza Hotel and share them the experiences they had. They have a two pronged strategy for referrals. First they give coupons to people while checking out which can be used by anyone except those who have been given those coupons. These coupons can range from discount to free services. When these coupons are being used, then the referrer gets same coupon credited in his account which can be used by him in his next visit to the hotel. Hence, referrals can be useful to them also as well as their friends. 3) Sales Promotions Sales promotion of Rockhampton Plaza Hotel can be seen as offering discounts for early bookings as well as for large travel agents/ online booking websites depending on the volume of customers. Also, discounts are offered to senior citizens who are more than 60 years of age in order to fulfill corporate social responsibility. 4) Customer Loyalty programs- The customer loyalty program run by Rockhampton Plaza Hotel is the major means to attract and retain loyal customer. His is achieved by multiple ways like 1) making class of customers depending on the amount spend by them in Rockhampton Plaza Hotel and giving special benefits to those classes in form of discounts or complementary services. 2) Giving referral bonus to them as well as those which are being referred so as to retain old customers and attract new ones (Rockhampton Plaza Hotel 2012). Service Place Parameter Analysis Place Parameter of Rockhampton Plaza Hotel can be described as the place where hotels are placed, this is an important parameter but a static one as the decision is taken at the inception of hotel which cant be changed (Booms Bitner 1981). As we talk about Rockhampton Plaza Hotel which is located near Central Park in Queensland which is a prominent location. The most important commercial as well as tourist attractions are near way. Queensland attracts huge number of tourists visiting which also results in high occupancy ratings. People Service Parameter Analysis People management is the most important facet of services in hospitality industry since all services are important and directly delivered by people only. The quality of service providers can affect the customer satisfaction as well as discretionary spend of consumers with the service provider (Booms Bitner 1981). Employee Job satisfaction decides what is the level of customer satisfaction in hotel which stresses the importance of rational as well as effective human resource management for Rockhampton Plaza Hotel and other similar service provider in hospitality industry. When we see the human resource management at Rockhampton Plaza Hotel, according to personal experiences, we can state following points:- 1) Recruitments, selection as well as new induction of joiners as employees. 2) Practical on the Job training for new as well as current employee 3) Fostering Rockhampton Plaza Hotel culture and teamwork into new employees. 4) Job Appraisal as well as reward and recognition scheme which include both fines as well as compensation depending on good behaviour as well as mistakes towards customers. 5) Relationship building between the Rockhampton Plaza Hotel and its employees. The Human resource responsibility in Rockhampton Plaza Hotel in terms of service contracts towards consumers includes following features:- 1) To help the consumers in an appropriate manner. This includes all of the possible help they can give to old as well as new customers of Rockhampton Plaza Hotel 2) The communication which is ongoing between customers and staff of Rockhampton Plaza Hotel can help in collection of information about what are the changing needs and wants of hotel services and how can Rockhampton Plaza Hotel working towards providing complete customer satisfaction patterns (Rockhampton Plaza Hotel 2012). Service Parameter Processes Analysis Processes are very important for any service giver in hospitality industry as they give ways in which these services are being given to consumers. When we talk about specific hotel industry, the processes of this industry include multiple interactions between the hotel entity as well as its consumers along with its staff. These facts help in service products as well as consumption patterns(Lovelock Wright 2002). The processes of Rockhampton Plaza Hotel can be seen in multiple aspects like:- 1) Hotels and consumers This involves offering facilities by Rockhampton Plaza Hotel like information, consulting, food, accommodation, bar, in house entertainment, which can help customers as well as Rockhampton Plaza Hotel to assist their consumers. When we talk about customers, Rockhampton Plaza Hotel is very keen on finding data about what is the attitude of customers and their satisfaction towards Rockhampton Plaza Hotel, hence Rockhampton Plaza Hotel works on getting feedback in terms of check out book to be filled at the checkout from Rockhampton Plaza Hotel 2) Staffs and consumers Human resources always make direct contact with consumers and their involvement is the most important spoke in service quality. This includes the effort to make customers stay as comfortable as possible. Staff of Rockhampton Plaza Hotel works to delight customers by offering extra services which prove value of their money and help them effectively use the services of Rockhampton Plaza Hotel of which they are unaware. 3) Human Resources Rockhampton Plaza Hotel staff interaction includes involving them in design and adjustment of new services and related processes using periodic meetings with the management. This helps in finding star employees who are ready to take responsibilities as well as give effective and practical advice to them. Staff are also promoted to organize socializing among themselves so that their interpersonal relationships are strengthened resulting in higher work satisfaction (Rockhampton Plaza Hotel 2012). Service Parameter Physical Evidence Analysis Physical evidence for intangible products like services is quite similar to tangible products. This includes environment, prices, communication as well as view the customer has as of locality (CengizYayla 2007). Physical evidence can be worked for the services offered by Rockhampton Plaza Hotel in following areas. 1) Physical Environment Rockhampton Plaza Hotel is a comfortable place to stay. The inside area, corridors, lobby all are fresh and novel in decoration. All furniture are polished and new. Since, Rockhampton Plaza Hotel is quite near to central park, the view is quite fascinating and helps to leave a strong brand recall of Rockhampton Plaza Hotel. 2) Tactics for communication with customers Customers have multiple options present in hotel or on phone about the services offered in Rockhampton Plaza Hotel as well as places to visit in Queensland. Rockhampton Plaza Hotel also has staff which is very experienced in handling customers. They give consultation to people depending on their needs and make friendly guides available for them for working(Copley 2004) Recommendations for Rockhampton plaza hotel We have done suitable analysis for 7Ps service Marketing Mix of Rockhampton Plaza Hotel. In the next section, we have tried to come up with suitable recommendations. The recommendations are being offered in areas of price parameter, promotion parameter, people parameter as well as physical evidence parameter for Rockhampton Plaza Hotel Recommendation for Service Parameter Pricing Strategy When we talk about pricing parameter, the pricing strategy of Rockhampton Plaza Hotel needs to be tweaked in order to be more flexible in accordance with the market pricing. We have given below recommendations for them so that they can shift the focus of their pricing strategy Generic Pricing formula needs to be arrived for Rockhampton Plaza Hotel which can be cost based or competition based or consumer physique based. As we define the generic pricing for Rockhampton Plaza Hotel, all of these should be strategically aligned and should make customer attract towards Rockhampton Plaza Hotel because of justified value for money ratio. Since current market conditions are more dynamic as the competition is heightened and Rockhampton Plaza Hotel is feeling the heat. They should shift prices according to the occupancy. In times where it is less occupancy, prices should shift down and when the tourist season is on full swing, they should increase the password so that they can gain the price advantage. This will not only simulate the customers to come to Rockhampton Plaza Hotel again and again but will also increase the average occupancy rate as empty rooms are worse than discounted prices (Jones 2008). Recommendation for Promotion Service Parameter Strategy On the same lines as of pricing strategy, the promotional strategy for Rockhampton Plaza Hotel should also be updated as per the current needs of Rockhampton Plaza Hotel. Based on the analysis in previous sections, the recommendations for promotional parameter are:- They should increase collaboration with travel websites such as Groupon and offer lower prices to them; this will increase the occupancy rate as well as exposure of Rockhampton Plaza Hotel to overseas customers and can build brand loyalty globally. They should also increase promotional activities there and give special incentives to promote the internet channel for selling and booking. 2) Rockhampton Plaza Hotel should also work with travel agencies to promote their brands. This will increase the cooperation level with them bringing in huge inflows of customers who opt for travel packages rather than booking themselves. This might include helping these travel agencies by telephonic advice to their customers seeking travel to Queensland and sending invitation letters to travel agencies to come and have a look at Rockhampton Plaza Hotel to promote it for their customers (James 2009). Recommendation for Service Parameter People Strategy Rockhampton Plaza Hotel has focused from its inception on its staff, but the focus is not equal on various parameters as well as comprehensive in totality. They should focus more on cross stream training as well as employee satisfaction about his work. Rockhampton Plaza Hotel should make the employee training more wide range of content like behavioral training, communication as well as management skills for human resources under which they can understand the customers better and tread on different yet more satisfying paths for their future. 2) Also, Rockhampton Plaza Hotel should focus on increasing employee satisfaction in their work lines. Since, customer satisfaction is dependent on satisfied employee working fully towards their cause. Hence employee satisfaction is very important for any hotel. They should increase both monetary as well as non-monetary rewards for its employees. Management of Rockhampton Plaza Hotel should also show respect for the efforts of its employees towards their work and frequently survey their employees to identify potential problems their employees are facing and correct them if required (Grant 1998). Recommendation for Service Parameter Physical Evidence Strategy Regarding the Physical evidence strategy, they are located near central park which is an excellent location. The following recommendations are being given for better presentation inside the Rockhampton Plaza Hotel in terms of Physical evidence. They should keep changing their internal decoration so that customers whenever they come find a new Rockhampton Plaza Hotel waiting to serve them. It can be seasonal or based on occasions. Also, they should work towards better decoration in lobbies. The internal decoration is good but needs to be more contemporary in nature, hence requires a revamp (Borden 1984). Conclusion This report talks about the p analysis of marketing strategies of Rockhampton Plaza Hotel, a hotel in Queensland, Australia, based on experiences and secondary research. Other than 7P Marketing Mix application for Rockhampton Hotel Strategy, 4 different areas of recommendations have been given in terms of price, promotion, people and physical evidence which are needed to be taken in consideration by management of Rockhampton Plaza Hotel to tweak their strategy according to the needs of present and to prepare for the future. We have given recommendation in pricing, to be more flexible and seasonal in approach so that overall occupancy rates can be increased, in promotion, to target internet as a channel and tie up with group selling websites as well as travel agents to have higher exposure and awareness for its target markets, in people , to work towards creating a better environment for its employees and increase their satisfaction so that in turn they work towards better satisfaction of Rockhampton Plaza Hotels Customers, in physical evidence, to work towards making the interiors more contemporary as well as make it more flexible with changing festivities as per the local tradition

Case Study Cameron Auto Parts Essay

1. Cameron was right to have licensed to McTaggart. Expansion strategies, as discussed in class, have different barriers and costs. For example, for Cameron to have entered a joint venture with the company would have cost both sides a lot of money and time. For Cameron to have expanded into the UK – what Andy had argued – would have been the most expensive and time consuming of the four options. The company definitely has money, however the extra cash needed to finance such large operations isn’t available. Finally, for Cameron to have simply exported into the UK economy could have been easy however, it is exactly what they are doing now. This leaves them limited to the amount that the importers are able to pay in terms of duty and freight, currency exchange, as Sandy explains, as well as the issue of never knowing â€Å"how long the goods will take†(International Management, pg 254) to arrive. Also, with the developing need, having more orders would force Cameron to build a new manufacturing facility to accommodate for the higher production. This would exuberate their need for that second plant. All of this leaves licensing to be the most viable option as it requires the least amount of capital, both financial and human. Cameron Auto Parts are paid royalty fees as well as the costs of setting up the manufacturing and training without having to spend much money to get the UK plant running. 2. I would say that McTaggart is a good choice for the company to become the licensee of the UK for Cameron. According to Exhibit 3, even though they had sales of –  £9 million from 1991, it states that this is because their sales took a plummet against â€Å"a U.S product of superior quality† (International Management, pg 255) It also states that they have the capacity to increase production substantially. This means that given the right product, they are already capable of producing according to demand. Further, because Sandy himself knows there is a huge (and growing) demand for the part, coupled with the current customers of Cameron, there is almost already a very large customer base and all it needs is a facility that is very seriously interested in becoming â€Å"exclusive agents for the UK market† (International Management, pg 256) in order to supply that demand accordingly. McTaggart also has an excellent credit record, and having been in operation for almost 150 years, it is clear that they are in the business for the long run and would not risk damaging situations and dishonored contracts. 3. The two had come to a compromise of 2% in royalty fees. They came up with the rate of using integrative negotiation techniques. They both knew that they wanted the situation to work, and neither of them came in with an unrealistic starting point or forceful attitude – distributive techniques. Alex began the negotiation at 3% while Sandy pushed a few times for 1.5%. Even though Sandy gave an offer of 2% on the first million â‚ ¬, he still kept close to his initial offer by saying that any profits after the first million would be at a 1.5% royalty rate. Pleasingly, they both agreed to meet in the middle, at 2%. Without knowing the legal royalty limit in the UK, the textbook (International Management, pg 99) does state that 3% is a stringent limit. This implies that governments consider this rate reasonable and not high enough to hurt the domestic company. That being said, 2% is the right rate. An important piece of information to take note of is the fact that even though their production skills were not as up-to-date as Cameron’s – an issue that would be rectified once the set-up of the facility is completed – McTaggart already has original cost saving ideas implemented in their current plant. This indicates an ingenuity that perhaps Cameron’s techniques could use. Because Alex specifically states that he would require a flow-back clause in their agreement, this is an added benefit to compromising that 1% since it is only a matter of time before McTaggart’s facility comes up with cost-saving techniques for the flexible couplings. This would more than make up for the compromise.

Health Care Delivery System During The United States

Health Care Delivery System in the United States The whole world has issues with healthcare and how to provide care for all their citizens. The United States is currently in the process of making changes to its healthcare system. There are currently multiple types of health insurance in the United States. Today, I will address the health care insurance I have, its products, source of my insurance, my out-of-pocket expenses, the level of coverage I receive with my plan, the major limitations to my coverage, and the process of receiving needed care, needed care in my plan including exams, how to get to a specialist if needed and the process for non-emergency care. I have public health insurance provided by the military (MHA507 Module 1 Home†¦show more content†¦Not to mention, it is one of the benefits that was offered when you sign your contract to give up your life and become a member of the military. With the exception of the family dental program which has a minimum premiums and a cost share. My family does have this plan and there is co-pay and deductible for dental work but well visits has no out-of-pocket cost. Since dental work is not needed all the time for the most part my family does not have to pay out-of-pocket for all areas of health care (Tricare ,2015). With my insurance I have no out-of-pocket expense. I have no premiums, co-pay or deductibles. I do have to stay with in the MFT or have a referral in order for this to be true. An example of when you may have to pay out-of-pocket and be reimbursed would be the situation that I currently am in the process of dealing with at this time which is submitting the paperwork to be reimbursed for my breast pumps and supplies; according to Tricare what is covered is breast pumps and supplies. You can buy a pump out-of-pocket at any retail store or pharmacy and send in a claim to the military insurance using DD form 2642 and filling out all the form signing it and attaching a copy of the receipt and a copy of your prescription (Tricare, 2015). I have 100% coverage for all health care needs as an active duty member and my family only has a cost share and premium on their dental care. The coverage should never

College Shower Dos and Donts

Unless youve spent a lot of time at summer camp,  theres a good chance youve  never enjoyed the dubious pleasures of a shared shower. Dorm showers are a little nicer than camp showers, but while summer campers are children with few concerns about privacy and hygiene, college students are young adults. Standards are higher, and you need to know the unwritten rules of college showers. What College Dorm Showers Are Like Most dorms have large bathrooms for each hall. If youre in a single-sex dorm you may have two bathrooms on your floor available for your use. If youre in a coed dorm, there may be separate bathrooms for each gender or shared bathrooms. In most dorms, bathrooms include multiple sinks, toilet stalls, mirrors, and separate curtained showers. If youre living off-campus or in a fraternity or sorority house, the situation may be different. You may, for example, need to take turns using a single-user bathroom. Alternatively, you may need to create a bathroom schedule. The college shower is both a very private and a very public place. Whether youre in a dorm, an off-campus apartment, or even in a situation where you have your own room but share  a bathroom with others, its important to know how things work so no one gets offended or embarrassed. So how can you make sure you know the dos and donts that surround the college shower? The Dos Do wear shower shoes. You may love every person in your residence hall or Greek house, but feet are feet and dirt is dirt. Wearing shower shoes can actually protect you from infections, so make sure you have an extra, shower-only pair of flip-flops at all times.Do bring a shower caddy. A shower caddy is a hanging bag or container you carry with you from your room to the bathroom and back again. Find one that works for you so you can always have your shampoo, conditioner, razor, and anything else you might need handy.Do bring a towel or robe to wear back to your room. Forgetting your towel can be a nightmare, so hook it onto your shower caddy, or even better, fold it on top so that you never forget one without the other.Do clean your hair out of the drain. Youre in a shared space now, so treat it with the respect youd want from someone else and do a quick swipe to make sure you dont leave hair in the drain for the next person. The Donts Dont take an unreasonable amount of time. Taking a ton of time in the shower may feel nice for you, but it creates a huge backlog of people who need to shower. Remember that youre part of a community and try to keep your shower time brief.Dont shower with a friend. Having, shall we say, romantic encounters in the shower is not only disrespectful to others in your hall, but its also inappropriate and, perhaps worst of all, pretty darned gross. With all the private spaces that a college offers, take your friend somewhere a little nicer and more personal.Dont expect too much privacy. Yes, youll have your own stall, and most likely it will have doors or a curtain. But you are sharing a bathroom with others, so just be prepared for people talking, using up the hot water, coming in and out of the bathroom, and basically eliminating the kind of privacy you might be used to back at home.